About GC biotech
GC biotech, based in Waddinxveen, the Netherlands, distributes a wide range of life science products.
The emphasis lies on instruments, software, kits and reagents, developed with the aim to simplify, accelerate and improve life sciences research. GC biotech combines the representation of some of the most advanced US and EU suppliers with in-house scientific and technical know-how. Since November 2012 GC biotech is ISO 9001 certified, that reflects the company’s continued commitment to the highest quality standards.
Over the years GC biotech has built a strong sales team with academic backgrounds in molecular biology. They are supported by an engineering team with years of experience in instrumentation and software. GC biotech was founded in 2003.
GC biotech is a competent and ambitious company which, through superior market knowledge and product innovation, is able to follow scientific trends in life sciences and translate these into high quality, customer focused solutions.
GC biotech strives to be a strategic partner in delivering relevant solutions for research, diagnostics and industry through applied scientific knowledge.
Customer support is an integral part of our Mission and Vision. By attracting only the best academics in the field of molecular biology we aim to simplify, accelerate and improve life sciences research. Our team of highly trained service engineers and application specialists support our customers in a pro-active manner. It is GC biotech’s Applications & Support team’s aim to minimalize disruptions in your research effort. We offer three service support options.
These service options are tailored to your needs and include support and maintenance after the warranty period. Most of our customers choose for longer contract terms (other than one year) or various preventive maintenance schemes.
Our customer approach is application driven. A good illustration of this is the Project Acceptance Document (PAD), which describes the goal, requirements, targets and all hardware, software and chemistry components of the project.
The purpose of the PAD is to create clarity and reach agreement up front to eliminate discussions during development or installation. This ensures an execution of the project up to your exact requirements.